Mission Statement

Our mission is to exceed our customer's expectations by providing timely, best-in-class, value-added collision repair and legendary customer service.

 

Guiding Principles

Our valued customers are the focus of everything we do...
All work will be performed with our customer's expectations in mind, providing exceptional service and quality. We dedicate ourselves to creating a positive experience for every customer, with the expectation of gaining a customer for life.

Quality is our foundation...
In order to achieve total customer satisfaction, the quality of our workmanship will exceed our customers' expectations.

Our success involves continuous improvement...
We will strive for excellence in everything we do; the service we provide our customers; the quality of our workmanship; our customer, employee, and vendor relationships.

Employee involvement is our standard...
We work as a team of professionals, always treating each other with respect and trust.

We are dedicated to integrity...
Our relationships are conducted in a professional manner, which commands the highest respect for honesty and integrity. These values are never compromised.

 

History

Ours is truly a family business. With over 71 years of family involvement within the collision repair industry, Jeff Schoonover and his team of professionals have propelled Carriage Case Collision center to become a respected business throughout its community and industry. Jeff's daughter, Alyssa, is the fourth generation of the Schoonover legacy to embrace a career in the collision repair industry. The foundation established over 71 years ago for quality minded, customer focused business of high integrity and honesty has carried through to this day.